Q.Is there insurance or coverage for shipped items?
A.
Coverage depends on the policies of the delivery company used (such as Yamato Transport or Sagawa Express). Since each carrier has different terms, please check the respective company’s policy or contact us for assistance.
Q.Can you ship artworks overseas?
A.
Yes, we can. Please note that shipping procedures may vary depending on the destination country or region. We’ll guide you through packing, shipping costs, and customs documentation to ensure safe international delivery.
Q.Can I request only packing and shipping?
A.
Yes, absolutely. We can handle packing alone or both packing and shipping. Our service is tailored to the type, size, and purpose of your artwork to ensure safe and suitable handling.
Q.Can you pick up my artwork? Do I need to pack it beforehand?
A.
Yes — we can handle everything from packing to transportation. No special preparation is required; simply leave the work as is, and we’ll take care of it safely.
Q.What delivery or shipping options are available?
A.
We usually handle deliveries directly or ship via carriers such as Sagawa Express or Yamato Transport. Other methods can also be arranged depending on your preferences and conditions — we’re flexible, so please feel free to ask.